APP TERMS AND CONDITIONS

KARDO App (Android and iOS) — Release 1: Tournaments and Games

v2.0 dated 24-Aug-2026. Drafted in accordance with the law in force in India as at August 2026

Field	Detail
Operator	Sporting Mile Technologies Private Limited (“we”, “us”, “our”), CIN U62099KA2023PTC173834
Registered office	BHIVE Premium HSR Campus B, No. 112, AKR Tech Park, Krishna Reddy Industrial Area, Bengaluru, Karnataka 560068, India
In this release you can	Create an account · enter or organise tournaments · host or join games · browse venue listings
Not in this release	Coaching and academy bookings · in-app payments · booking a venue through the App
Version / Effective date	v2.0 / 24-Aug-2026
Grievance Officer / Nodal Officer	Mr. Venkatesh Kandimalla, CDO — grievance@kardo-app.com — +91-9019545433
Designated Safeguarding Officer (DSO)	Mr. Athul Ghosh, CEO — safeguarding@kardo-app.com — +91-7338303939

Read Sections 3, 7, 8 and 9. Section 3 explains what we do and don't do — we list venues but don't book them, and we don't take payments. Section 7 covers tournament entry fees, which organisers collect directly. Section 8 covers the physical risks of playing. Section 9 covers child safety.

1. These Terms

1.1 These Terms govern your use of the KARDO App mobile applications and the services provided through them (the “App”). By creating an account or using the App you agree to them. If you do not agree, please do not use the App. Use of our website is governed by the separate Website Terms of Use.

1.2 Our App Privacy Policy and our Child Protection and Reporting Policy form part of these Terms. Where they conflict with these Terms on a data-protection or child-safety matter, those policies prevail.

2. Accounts, age and Junior Accounts

2.1 Adults. If you are 18 or over you may hold an account in your own name. You register with your mobile number and verify it by one-time password.

2.2 Under 18. A person under 18 cannot form a contract under Indian law and may not hold an account in their own right. Where the declared date of birth is under 18, the account is created as a Junior Account held by a parent or lawful guardian (“Guardian”). The Guardian’s name, mobile number and email address must be given at registration and are mandatory. In these Terms, a “Child” is anyone under eighteen (18) years of age, a “Junior Account” is an account held by a Guardian for a Child, and “young player” means the same as “Child”.

2.3 How the Guardian accepts these Terms. We send a one-time password to the Guardian’s mobile number. Entering that one-time password is the Guardian’s acceptance of these Terms, the App Privacy Policy and the Child Protection and Reporting Policy.

15. Grievance redressal

15.1 Step 1. support@kardo-app.com for most issues.

15.2 Step 2 — Grievance Officer. Mr Venkatesh Kandimalla, Grievance Officer, Sporting Mile Technologies Private Limited, BHIVE Premium HSR Campus B, No. 112, AKR Tech Park, Krishna Reddy Industrial Area, Bengaluru 560068 — grievance@kardo-app.com — +91-9019545433. Acknowledged within 24 hours, disposed of within 15 days. Full grievance page at kardo-app.com/grievance.